Saltanat Janenova


Saltanat Janenova

Position: Assistant Professor
Education Background: Ph.D., Social Policy. 2010, University of Edinburgh (UK)

Research Areas

Public sector reforms in the post-Soviet countries, open government, ethics and corruption, one-stop shops and e-government


Contact information

Dr. Saltanat Janenova
Assistant Professor
Graduate School of Public Policy
Nazarbayev University
Tel. +7 (7172) 709151

Block C3, Office 4.012
53 Kabanbay batyr avenue, Astana

Dr. Saltanat Janenova

Saltanat Janenova has received a Master’s degree in Sociology from the University of Durham (UK) in 2000 and a PhD in Social Policy from the University of Edinburgh (UK) in 2010. Her doctoral thesis was on ‘Public Service Integration in Kazakhstan: the case of One-Stop Shops’. 

Saltanat worked as a government official in the public service and a national consultant for various international organisations (European Union, OECD, UNDP). Saltanat has co-authored and published papers on public sector reforms in Kazakhstan/Central Asia/post-Soviet countries in international reputable journals. 

Saltanat’s co-authored chapter ‘Depicting public servants in authoritarian regimes’ will be published in The Palgrave Handbook of the Public Servant. In November 2019 her co-authored book (with Basskaran Nair et al.) ‘A Primer on Policy Communications in Kazakhstan’ will be published by Palgrave Macmillan. This book is written as a work manual based on international policy communication best practices, interwoven with case studies from Kazakhstan, applicable in other Central Asian countries as well.

Saltanat has received research grants from the Ministry of Education and Science, British Council, Norwegian Institute for International Cooperation, and Nazarbayev University. She has been awarded three Best Paper Awards at different international conferences. In December 2017 Saltanat received Nazarbayev University Teaching Award in the category ‘Internationalisation’.


Peer-reviewed articles:

Janenova, S. 2019. The boundaries of research in an authoritarian state. International Journal of Qualitative Methods, forthcoming. 

Janenova, S. and Knox, C. 2019. Civil service reform in Kazakhstan: trajectory to the 30 most developed countries? International Review of Administrative Sciences, 85(3): 419-439.  

O’Connor, K., Janenova, S., and Knox, C. 2019. Open Government in authoritarian regimesInternational Review of Public Policy, 1(1): 65-82. 

Knox, C. and Janenova, S. 2019. The e-government paradox in post-Soviet countries. International Journal of Public Sector Management.

Knox, C. and Janenova, S. 2019. Public sector reforms: One Stop Shops to digital government. Oxford Research Encyclopedia of Politics, Oxford University Press, pp.1-20.

Knox, C. and Janenova, S. 2018. Public councils in Kazakhstan: a case of emergent participative democracy? Central Asian Survey, 38 (2): 305-321.

Kuzhabekova, A., Janenova, S. and A. Almukhambetova. 2018. Analyzing the experiences of female leaders in civil service in Kazakhstan: trapped between economic pressure to earn and traditional family role expectationsInternational Journal of Public Administration, 41 (15): 1290-1301.

Pelizzo, R., Baris, O. and S. Janenova. 2017. Objective or perception-based: a debate on the ideal measure of corruption. Cornell International Law Journal, 50 (1): 77-106.

Janenova, S. and Kim, P. 2016. Innovating public service delivery in transitional countries: the case of One Stop Shops in Kazakhstan. International Journal of Public Administration, 39 (4): 323-333.

Book chapters:

Knox, C. and Janenova, S. 2020. Depicting public servants in authoritarian regimes. In The Palgrave Handbook of the Public Servant, Palgrave Macmillan. Editor(s) – Helen Sullivan and Helen Dickinson.      

Maltseva, E. and Janenova, S. 2019. The politics of pension reforms in Kazakhstan: pressures for change and reform strategies. In Social Policy, Poverty and Inequality in Central and Eastern Europe and the Former Soviet Union, CROP International Poverty Studies, Ibidem Verlag: Stuttgart. Editor(s) – Sofiya An; Tatiana Chubarova; Bob Deacon; Paul Stubbs.

Baimenov, A. and Janenova, S. 2019. Civil service development in the former Soviet Union countries: an emergence of a new model? In Public Service Excellence in the 21st Century (pp.105-143), Palgrave Macmillan, Editor(s) – Alikhan Baimenov and Panos Liverakos.